Shipping policy

We pack every order by hand and ship it from Idaho. Here’s what to expect.

Shipping rates

  • Orders of $70 or more: free shipping.
  • Orders under $70: a flat $8.00, or $2.00 when your order is ornaments only (a Coloring & Activity Book with a few ornaments counts too).
  • Digital downloads: free, because nothing ships. Downloads count toward the $70 free-shipping total.

Sales tax, where it applies, is added at checkout.

Where we ship

We ship to addresses in the United States. We don’t ship outside the US at this time.

When your order ships

Orders ship in 1–2 business days (Monday through Friday, except holidays) by USPS. Most packages arrive 7–10 business days after you order. You’ll get an email with tracking as soon as your order is on its way.

Delivery times are estimates, not guarantees. If we ever can’t ship your order in the time we’ve said, we’ll email you right away with a new date and the choice to cancel for a full refund.

Christmas and Easter orders

Order by December 17 for your order to ship before Christmas. Standard shipping takes 7–10 business days, so if it needs to arrive by Christmas Eve, please order earlier. Each year we post the exact dates on our Shipping & Christmas Delivery page. Ordering for Easter? Plan to have Easter Journey in hand by Palm Sunday, when its 8-day reading guide begins.

Digital downloads

PDF editions are emailed to you within minutes of your order. If yours hasn’t arrived, check your spam folder, then email us and we’ll resend it.

Sending a gift

Enter the recipient’s address at checkout and add a free gift note in your cart. We’ll tuck your message in the box.

Address problems

Please double-check your shipping address at checkout. If you spot a mistake, email us right away and we’ll fix it if your order hasn’t shipped. If a package comes back to us because of an incorrect address, we’ll reship it once the new shipping cost is paid.

Late, lost or damaged?

Email tiffany@tiffany-wheeler.com with your order number (and a photo if something arrived damaged), and we’ll make it right. See our Returns & Exchanges policy for details.